Customer Care

Any variation in color or detailing is a result of the handcrafted nature of each item.
Slight imperfections are not considered defects, but add to its value and unique character.
Due to one-of-a-kind craftsmanship, minor variations from photos are normal.

You can clean your earrings with warm, soapy water and a microfiber cloth. Avoid ammonia and alcohol based cleaners: these chemicals can cause discoloration and damage to your earrings. Be sure to store your earrings away from sharp objects, as they can easily be scratched.

Please allow 2-7 business days for processing and 5-7 business days for shipping and delivery*. Business days are Monday through Friday, excluding holidays. Once shipping has initiated, you will receive an email with your tracking information. 

*Processing and shipping times are for designs in stock only. Please see Pre-Order/Backorder description below.

Pre-Order and backordered designs are made to order. Please allow a MINIMUM of 14-30 business days for creation, processing and delivery.  

 No returns, refunds or exchanges. All sales are FINAL.